Everyone is talking about what did Dean in. The Confederate flag comment. The scream. The Gore endorsement…

I actually think this was the turning point, before the Iowa primary. It was played on the news there, and had an impact:

“Perhaps the most resonant was a recent campaign appearance where Dean told a Republican heckler to sit down — ‘You’ve had your say, now I’m going to have mine.'”

I’ve seen a tape of it, and it was not pretty. Dean WAS mean. Better would have been to ask the heckler up on the stage and have a friendly discussion with him about hte merits of Democrat vs Republican values. Let the Republican be nasty if he wanted to, show that you’re willing to pleasantly engage.